Here is a good best practice summary for ensuring that mobile devices used in home health and hospice are secure. This guide is based on recommendations from the Office of the National Coordinator for Health Information Technology, and addresses the needs of a wide range of health care providers. An important observation in this guide is that there are so many mobile devices in use within the health care business that there are many opportunities for things to go wrong.
Smaller home health care and hospice businesses may not be as technically advanced as larger organizations. Yet they share the same responsibilities as larger organizations when it comes to protecting patient’s electronic personal health information (ePHI). They need access to affordable technology to manage security, and require tools that are easy to use, administer and maintain.
As mentioned recently in our blog, one of the greatest threats to security comes when mobile devices are lost or stolen.
This threat is also reviewed in the best practice summary, and encourages providers to implement remote and automatic lock and wipe capabilities on each device. We have also found that reliance on security tools that are provided through ePHI management software platforms are not sufficient. Potential items that could cause a breach in security include patient photos, downloaded emails that contain patient information, or text messages from your office to a mobile employee – all items that are contained outside of any software platform used to manage ePHI.
Applications such as License Lock Locate®- Medical, a technology product from Mountaineer Technology Ventures can help ensure best practices are used when securing mobile devices used by healthcare professionals. With License Lock Locate – Medical, a mobile device can be locked, then located to assist in recovery and then unlocked to return the mobile device to its original state. If recovery is not practical, the device can be remotely wiped of all data. With License Lock Locate – Medical, your team can also send high priority messages to field employees, and remotely reset forgotten passwords on each device.
Now smaller home health care and hospice businesses can have access to best-in-class applications to manage mobile device security and better protect patient information. Installing License Lock Locate – Medical on each mobile device in your fleet can provide you with peace of mind, while improving your patient’s trust in your services.